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Agency Principles

Our Vision

Our Mission—Roadmap to Success

  • Provide exemplary customer service as a trusted advisor to our clients
  • Protect the assets of our customers through a personal, consultative approach to insurance
  • Partner closely with strong and viable insurance carriers
  • Provide an environment for our employees that allows them to develop their professional careers and that rewards hard work

Our Values

Honesty - We operate with a firm adherence to the highest ethical standards of honor and integrity.  We believe the Golden Rule and strive to treat others as we wish to be treated.
The Customer - We believe the best way to attract and retain customers is to show them they are important to us.  We want to be viewed by our customers as a trusted advisor.
Service - We strive to provide exemplary customer service to our customers...every time!
Continuing Education - We strive to continually increase our knowledge of the insurance industry and our professional development in order to best serve our customers and to help each associate grow and prosper.
Stewardship - Through diligent expense management and attention to the sales process, we strive to provide a growing and consistent return on investment with our parent company.

Our Culture

—The Things That Define Us

  • When presented with a problem, we own it until it is resolved
  • We embrace change and strive to continually improve
  • We tell our customers at every opportunity how much we appreciate their business
  • We are advocates for our customers and our carrier partners—without strong relationships with each party, we cannot exist
  • Our associates operate in the best interest of our customers, carriers and fellow associates
  • We value hard work and enjoy our time together
  • We are respectful to our customers and fellow associates at all times
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Insurance:
Not FDIC Insured Not Bank Guaranteed May Lose Value
Not Guaranteed by Any Government Agency Not a Bank Deposit
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